Helpstaff are considered a MU*'s helpers. They usually haven't got the powers of a wizard, but they can often be knowledgeable and helpful. They generally act as information sources and teachers, though on role-playing (RP) MU*'s, some may also act in the capacity of GMs.
Some possible special abilities which helpstaff may enjoy include:
- Character creation
- Allowing guests to leave specially confined areas
- Communication via staff-specific channels in various chat programs
- Special item creation (usually "statted" items used in RP) or extra point awards
- License to judge some or all RP scenes which may occur on the MU*
These abilities and others are typically privileges, not always granted to a particular staffer, and not always even available to be granted.